1 of 7
Enquiry
Walk in, phone call, WhatsApp or your public form. Four fields put it on the board, checked against everyone you already hold by phone number.
Aparna Rajan+91 98470 21188Walk in
Checked by phone numberNo match in Kochi HQNew
From your front deskto this doorway.
The admissions CRM for IELTS academies and study abroad consultancies. A walk-in gets an owner, a follow-up gets a date, a fee gets chased, and a student ends up standing here.
BoardListThis week
New3
Aparna Rajan
MSc Nursing · UK
Walk in today
Rahul Varma
PG Diploma · Canada
2 days quiet
Fatima Shaikh
IELTS Intensive
Yesterday
Contacted2
Joseph Thomas
MBA · Ireland
Call 4:00 pm
Nithya Krishnan
BSc IT · Australia
Follow up Thu
Enrolled1
Sana Mathew
MS CS · Germany
ADM-0409
- A walk-in, captured at the desk in four fields
- Carried to Contacted with one drag
- Follow-up booked for 11:00, on Priya’s board
Where enquiries stop
The follow-up nobody made
“Call me after two weeks” goes into a notebook, and the notebook goes into a drawer.
The instalment nobody chased
Overdue fees are found by scrolling a sheet, usually a month late and usually by the owner.
The visa file in a spreadsheet
A year of applications, offers and deadlines, kept in a tab only one person understands.
From the walk in to the first day
One record, seven steps. Nothing is retyped into a second system on the way through.
2 of 7
Counselling
The lead goes to the counsellor who owns it, with a follow-up on their task board. If it goes quiet, the board says so before the student is lost.
Priya NairOwner · UK deskBalancedFollow-up callTomorrow, 11:00Due3 of 7
Admission
Enrolled is an admission, not a stage. The number is issued, the course, fee and start date are set, and the lead's open follow-ups are closed.
ADM-0413IELTS Academic · evening batchConfirmed2 follow-ups closedWelcome call booked for PriyaDone4 of 7
Fees
An instalment schedule that always adds up to the fee. Money received at the desk, a refund, a discount with its reason, each on the same record.
Instalment 1 of 3₹12,000 · 14-11-2026PaidInstalment 2 of 3₹12,000 · 14-12-2026Due5 of 7
Classes and tests
Batches with a daily register, mock bands against the target, and the real exam booked and recorded. Tutors log hours in their own three-screen app.
Mock test 3L 7 · R 6.5 · W 6 · S 76.5Target band 7Half a band to goWatch6 of 7
Visa file
For consultancies: shortlist, applications, offers, deposit, visa filed, granted. A case with deadlines and a checklist, not a lead stage.
University of LeedsMSc Nursing · September intakeOfferVisa filedDecision due in 14 daysWaiting7 of 7
First day
Departed, or in the classroom. The contact becomes a student, the record stays, and the referral they send next year lands on the same person.
Aparna RajanDeparted 02-01-2027First dayReferred her cousinNew enquiry, same recordReferral
No enquiry forgotten
Four things your counsellors stop worrying about
Pick a tab. These are the real screens, filled with sample data.
Call every enquiry back while they are still deciding
A walk in is on the board in four fields. Every lead has an owner, and the ones nobody has touched are flagged in red.
No duplicates: a returning student is matched on phone number, not added twice.
Board or list: the same seven stages, whichever view the counsellor prefers.
Quiet leads surface: each stage has its own clock for when an enquiry is going cold.
New3
Meera Pillai
IELTS Academic · website form
Checking numberNew contactPriya, tomorrow 10:00
Aparna Rajan
MSc Nursing · UK
Walk in today
Rahul Varma
PG Diploma · Canada
2 days quiet
Fatima Shaikh
IELTS Intensive
Yesterday
Contacted2
Joseph Thomas
MBA · Ireland
Call 4:00 pm
Nithya Krishnan
BSc IT · Australia
Follow up Thu
Enrolled1
Sana Mathew
MS CS · Germany
ADM-0409
- An enquiry arrives from the website form
- Checked by phone number: a new contact, not a duplicate
- Assigned to Priya with a follow-up for tomorrow
Know what is overdue before the parent calls
Each admission carries its own instalment schedule, so collected, outstanding and overdue are totals you read rather than work out.
Schedules per admission: course, batch and tutor sit on the same row as the money.
Overdue flagged: the day an instalment slips, with the student's name on it.
Export to Excel: the admission register downloads as an .xlsx workbook.
₹18.4L
Collected
₹18.5L
Collected
₹6.2L
Outstanding
₹1.1L
Overdue
₹0.98L
Overdue
Sana MathewInstalment 2 of 3 · ₹12,000Paid
Joseph ThomasInstalment 1 of 2 · ₹24,500Due Fri
Nithya KrishnanInstalment 2 of 3 · ₹12,0006 days latePaid today
- Twelve weeks of collections, drawn from the schedules
- A late instalment is paid at the desk
- Collected and overdue move the same minute
Run every office from one login, with nothing leaking across
Leads, tasks, admissions and fees are scoped to the branch in the switcher and to the role on the account, on the server.
One tap to switch: move between offices from the sidebar, no second login.
Eight staff roles: from front desk and counsellor to finance and visa officer.
Admins issue logins: nobody signs themselves up into your organization.
Priya Nair · Counsellor
84
open leads
41
open leads
12
staff
7
staff
CalicutKochi HQNot visible
DubaiDubaiNot visible
- Priya switches to Calicut
- Every number on the screen follows the branch
- Branches she is not in stay locked
Take enquiries at a college fair, not just at the desk
Every screen is built at phone width first. Add it to the home screen from the browser and it opens like an app.
No app store: install from the browser on Android or iPhone.
Sized for a thumb: 44px tap targets and 16px fields, so iOS never zooms in.
WhatsApp in one tap: opens a chat with the student's number already filled in.
9:41
Friday, 14 November
My day
3
follow-ups due
1
going quiet
Aparna RajanMSc Nursing · UK11:00Done
Rahul VarmaPG Diploma · Canada2 days quiet
Joseph ThomasMBA · Ireland4:00 pm
Message AparnaOpening WhatsApp
- One tap opens WhatsApp with her number filled in
- The message already carries her name and the agency’s
- The follow-up is marked done
Turn on only what your agency does
Leads, follow ups, admissions, fees, courses and branches are always there. Everything here is a module, off until you need it.
Batches and attendance
Trainer, timing and seats per batch, with a daily register.
Mock tests and exams
Band scores against a target band, then the real exam and its result.
Visa and migration cases
Applications, deadlines and visa stages for the year after the sale.
Appointments
A counselling calendar for booked walk ins and callbacks.
Kits and materials
Books handed to each student, and the stock left on the shelf.
Referrals and commission
Who sent the student, and what the referrer is owed.
Custom fields
Extra fields on contacts, leads and admissions.
Student portal
A private status link for each student, no account needed.
A screen for every desk
Each role opens to the work that is theirs, and nothing else.
Front desk
Capture a walk-in in four fields while the student is still standing there.
Counsellor
Today's follow-ups, the leads going quiet, and one tap to open WhatsApp.
Finance
Every instalment, receipt and refund on the student's own record.
Academic
Batches, the daily register, and who is about to miss their band.
Visa officer
Applications and deadlines for the year after the sale.
Tutor
Three screens: log the class, see your students, check the month.
Owner
Conversion by source, by counsellor, by branch, each number opening its records.
No fee unchased
Each branch keeps its own students
Isolation is enforced on the server on every read, not by hiding a menu item.
Branch scoping, not a filter
The branch switcher changes the query itself. It is not a dropdown a counsellor can clear to see the whole company.
Priya Nair · Counsellor
84
open leads
41
open leads
12
staff
7
staff
CalicutKochi HQNot visible
DubaiDubaiNot visible
One organization, never two
Every record carries its organization. A query that forgets the scope returns nothing, not somebody else's students.
Roles checked on the server
Finance sees the fee ledger, counsellors see the leads they own, tutors see only their own classes.
Archived, never deleted
Courses and staff are retired rather than removed, so last year's admission still says what it was sold as.
Questions agencies ask first
Anything else, ask on the call: +91 80898 97266.
Who is FirstDay for?
Study abroad consultancies and IELTS or language coaching centres, from a single office to several branches. It covers the work from the first enquiry through counselling, enrolment, fees and classes.
What does it cost?
Pricing depends on your branches and the modules you turn on. Book a demo and we will work it out with you.
Can we bring the spreadsheet we use today?
Yes. Upload an .xlsx file of contacts, leads, admissions, courses or tasks, or paste contact rows straight in. You see a preview of every row before anything is saved.
Can a counsellor in one branch see another branch's students?
Not by accident. Every read is scoped on the server to the branch in the switcher and to the role on the account. Managers see across their branch; counsellors see the leads they own.
We only teach IELTS. Will we see visa screens?
No. Batches, mock tests, visa cases, appointments, materials, referrals, custom fields and the student portal are separate modules, and each one stays off until you turn it on.
Does it work on a phone?
Yes. Every screen is designed at phone width first. Add it to your home screen from the browser and it opens full screen like an app, with no app store involved.
Does FirstDay send WhatsApp or SMS messages for us?
No. FirstDay opens a WhatsApp chat with the student's number already filled in, so the counsellor sends from their own phone. Nothing is sent in bulk or on your behalf.
Do students get a login?
Students do not get staff accounts. With the student portal turned on, each student gets a private link to their own status, with no password to remember.
How do we get started?
Book a demo, or call +91 80898 97266, for a 30 minute walkthrough of your own pipeline, branches and fee schedules. After that, your admin issues a login to each member of staff.
Every enquiry deserves a first day
Thirty minutes with your own leads, branches and fee schedules on the screen. Nothing to install and nothing to sign.